College of Nursign & Health Innovation
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Information Systems

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IS Support Requests

The College of Nursing and Health Innovation's Information Systems team uses an online Help Desk system for managing trouble calls and other service requests from Nursing faculty and staff. You can access this system at http://nursing.asu.edu/helpdesk to open a new service request, track the status of open requests, or search the knowledge base of common problem solutions. Note: The Helpdesk is still located on the old web site for now. Download instructions for using the Help Desk system.

Once a request is posted, it will be automatically logged in our Help Desk system and the IS staff will address it as quickly as possible.

Please do not re-enter pending requests. Requests of equal priorities will be handled in the order they are received. Please provide as much information and detail as possible regarding the problem you are experiencing.

Steven D. Martin
Director
NHI 221
(602) 496-0741
Steven.D.Martin@asu.edu

Sabrina Pennock
Technology Support Analyst Associate
NHI 215
(602) 496-0939
Sabrina.Bernhart@asu.edu

Jason Deatherage
Technology Support Analyst, Sr.
NHI 217
(602) 496-0903
Jason.Deatherage@asu.edu

Andrew P. Smith
Computer Data Base Specialist Senior
NHI 227
(602) 496-0738
Andy.Smith@asu.edu