Information Systems - FAQ's

How do I activate my ASURITE account (computer account for ASU systems)?

• Activating your ASURITE UserID is a self-service process. ASURITE UserIDs may be activated at the ASURITE Activation and Service Management website from any on-campus computer.
• Some computing resources, e.g. the Degree Audit Reporting System (DARS), and financial, human resources and student databses, are not available via self-subscription and require submittal of Request for Computer Access form.

How do I get access to the CONHI local area network and the P: and Z: drives (personal folders and shared folders, respectively)?

• Once you've activated your ASURITE UseriID (see above), complete a CONHI Network Access Form and Acceptable Use Agreement and submit it to the CONHI server administrator or to anyone in the CONHI Information Systems group.
• Here is a link to the Acceptable Use Agreement for accessing the College of Nursing network resources.

How do I remove Flash Player 10 so I can connect to Breeze Meeting?

• Install Flash Player 9

How do I setup my home computer to dial-in to ASU?

• Configuring Windows XP for PPP Dial-In to ASU

How do I setup my home computer to connect to ASU using broadband
services (e.g. COX or QWEST)?

• VPN Setup Instructions

How do I access my P: and Z: drives remotely? (VPN installation required)

• Download the Map Network Drives program and save it to your desktop. Help is included as part of the program.
  Click HERE to start the download.
• Read and follow the Drive Mapping Instructions for Windows XP (Adobe PDF).

How do I setup Microsoft Outlook so I can check my email?

• Configuring Outlook 2003/2007 for the ASU Exchange server

How do I connect a notebook computer or other equipment to the ceiling-mounted video projectors in the NHI conference rooms?

• NHI Video projector Instruction Guide (Adobe PDF)

How do I find common Microsoft Office 2003 commands in Office 2007 products ?

• Each of the following interactive command references displays a screen for the 2003 version of the product. After clicking the Start button, you can hover over a command or button to learn its new location in Office 2007.
• Access 2003 to Access 2007 command reference (Macromedia Flash)
• Excel 2003 to Excel 2007 command reference (Macromedia Flash)
• Outlook 2003 to Outlook 2007 command reference (Macromedia Flash)
• PowerPoint 2003 to PowerPoint 2007 command reference (Macromedia Flash)
• Word 2003 to Word 2007 command reference (Macromedia Flash)

How do I change my browser's home page? (Internet Explorer)
How do I change the screen resolution on my browser?